Branch Locations & Phone Numbers   Contact Us   Customer Comment Card          What time will the crew be here? Beltway has never stood up a customer in our 43+ years of business. All of us who live in the Washington Metro area understand its traffic issues. These unforeseen gridlocks will on occasion make us late, however, be assured that they will be there!. Our consultants noted an approximate arrival time on your written estimate. You will receive a call from our dispatcher on the day before your move to confirm the arrival time, introduce you to the crew and discuss any last minute details. If you have more move day questions visit our FAQ. >> Click here for more 1-26-08 Crew: Eckford & Pradenas (Forestville Branch) Consultant: Jack Schrader (Forestville Branch) “Once again I find that there's only 1 choice for local moves: Beltway Movers!” Amanda Gupta Columbia, MD

Customer Comment Card Customer Feedback Encouraged on Every Move A customer comment card is presented at the end of every move. In case we missed the opportunity to receive your feedback, please take a minute to complete this survey. Thank you, The Beltway Movers Team *  Required Customer Number * Move Date Month January February March April May June July August September October November December   Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31  Year 2000 2001 2002 2003 2004 2005 2006 2007 * Name used to schedule the move  First    Last * Email * Confirm Email New Address Street Address City State Zip Additional Questions * How did you hear about us? ----PLEASE SELECT---- Yellow pages Saw trucks Surfed the web Referred by realtor Referred by friend Have used you before * How did you get our phone number? ----PLEASE SELECT---- Directory assistance Yellow Pages White Pages Saw Trucks Web site Friend Brochure If you were the individual who scheduled the move, did we: Yes   No     Respond to your calls/questions in a timely manner. Yes   No     Give you tips on moving: verbally, brochures, availability of Beltway's Help Lines, etc. Yes   No     Explain Beltway's own SmartPack ® Move System. Yes   No     Help you understand how the cost of your move was to be calculated. Yes   No     Call the day before the move to introduce your dispatcher and driver. On move day, did we: Yes   No     Arrive on time and in uniform. Yes   No     Introduce ourselves and begin work promptly. Yes   No     Handle furniture with expertise. Yes   No     Make BMA's SmartPack® System work for you? (Wardrobes, Floor Runners, CrushProof Cartons, etc.) Yes   No     Give an honest hour's work. (No unnecessary breaks, worked together in an efficient manner.) Yes   No     Offer to rearrange furniture and give you the opportunity to inspect the van at completion of move. Your Reaction: Yes   No     Did we make your moving day more enjoyable than you had anticipated? Yes   No     May we add your name to our reference list? Yes   No     May we display your comments on our web site? Comments and Suggestions: The next time you plan a move how likely will you be to call Beltway Movers? ----PLEASE SELECT---- Extremely Very Somewhat Not Very Not at all Follow-up: Yes   No     I would like a follow up call from a BMA representative. Phone Number   Best time to call  am    pm

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